Device Management · Fleet Operations
Commission, manage,
secure at scale.
The Presciense device management platform handles commissioning, fleet operations and field service for VWAN device ecosystems. Portal for operators. Field app for engineers. Same platform, same data model, same security boundary.
Operators see the fleet.
Engineers see the install.
Presciense does not manufacture devices. We build the software that manages them. The portal gives operators fleet-wide visibility. The field app puts that same platform in the engineer's pocket.
Multi-tenant architecture with role-based access control ensures operators, suppliers and third-party partners each see only the data and devices within their domain.
Operations Portal
Real-time fleet management for operators, with device inventory, configuration, analytics and third-party data sharing in a single multi-tenant dashboard.
- Device inventory with real-time status across the fleet
- Firmware OTA with staged rollouts and automatic rollback
- Instrumentation and performance analytics
- MQTT console with live traffic inspection
- Third-party data sharing with consent enforcement
- Security alerts with severity classification
Field Service App
Every tool an engineer needs for on-site commissioning: scan, pair, diagnose and capture consent without calling back to the office.
- QR and barcode scanning for device identification
- Guided 12-step VWAN commissioning workflow
- ZigBee RSSI/LQI and WiFi signal diagnostics
- Real-time debug console for protocol troubleshooting
- On-site DAPF consent capture with audit trail
- Job management with assigned work orders
Fleet intelligence
at a glance.
Device inventory: real-time fleet status, firmware versions, last communication and bulk management operations.
Device Configuration
Manage the full hardware catalogue: device types, manufacturers, firmware images and lifecycle states. Over-the-air firmware updates are deployed per device type with staged rollouts and automatic rollback on failure.
USP TR-369 data model. No proprietary lock-in.
Instrumentation & Analytics
Real-time performance metrics and operational intelligence across the fleet. Identify issues before they become incidents, track trends over time, and drill into individual device telemetry.
Fleet-wide visibility from a single pane.
Device Detail
Every registered device has a comprehensive data view covering the full operational picture in a single screen. No switching between systems, no missing context.
- Device Identity — serial number, MAC address, firmware version, manufacturer and lifecycle state
- HAN & Smart Meter Data — Zigbee SEP association, ESME/GSME reads, signal quality and Comms Hub status
- Alerts & Events — security incidents, connectivity changes, firmware events and operational warnings
- USP Device Data — TR-369 data model parameters, configuration state and remote management status
- Device Logs — full audit trail of actions, configuration changes, firmware updates and commissioning history
Twelve-step VWAN protocol.
Fully automated.
From barcode scan to MQTT handshake, the platform orchestrates every step. Certificate-based authentication (CBKE) ensures cryptographic device identity from first contact.
Scan
QR/barcode capture of ONT, Hub and VWAN devices. One scan populates all identifiers.
Pair
Inter-PAN Join, ZigBee association, CBKE key establishment and network key distribution.
Register
Device registration, MQTT topic creation, credentials provisioning and health check.
Verify
Telemetry verification, signal diagnostics and MQTT handshake confirmation.
VWAN pairing workflow with real-time step-by-step status, pass/fail indicators and structured error codes.
Built for
the install.
The field app puts the full commissioning platform in the engineer's pocket. Secure login, barcode scanning, guided pairing, signal diagnostics and on-site consent capture. Everything needed to commission a device without calling back to the office.
When an engineer completes a pairing in the field, the portal updates in real time. When an operator flags a device issue, it appears on the engineer's job list. Same data, same security model, no sync delay.
Signal diagnostics show ZigBee RSSI/LQI and WiFi quality at the point of installation, with pass/fail thresholds so engineers know immediately whether placement is viable.
Federated data sharing.
Consent at the broker.
Third-party data sharing runs through federated MQTT connections with certificate-based mutual authentication (mTLS). Each partner has defined data categories, rate limits and protocol configuration. Consent enforcement happens at the broker level, not in application code.
Mosquitto ACL patterns generated per VWIS v1.0 provide automatic topic namespace isolation per operator domain and third-party partner. When consent is withdrawn, MQTT topic subscriptions are revoked in real time.
Consumer consent.
DAPF built in.
The Data Access and Privacy Framework (DAPF) is not a bolt-on. Consent management is embedded at every layer: commissioning, data sharing, third-party access and telemetry collection. Consumers grant or withdraw consent per data category, and enforcement is immediate.
The portal gives operators a complete view of consent records and privacy status per consumer. The field app captures consent on-site during installation with a clear, category-by-category interface.
When consent is withdrawn, data sharing agreements with third parties are immediately updated. MQTT subscriptions are revoked at the broker. No batch processing, no next-day updates.
Defence in depth.
Cryptographic enforcement.
TLS 1.3 Enforced
All data in transit encrypted with TLS 1.3. HTTPS-only with HSTS headers and Content Security Policy.
mTLS Device Auth
Mutual TLS for every device connection. Certificate-based identity verification, not shared secrets.
X.509 Certificates
ECDSA secp256r1 elliptic curves, expiry alerts, automatic renewal and OCSP stapling support.
RBAC Access Control
Role-based permissions with multi-tenant isolation. Each partner sees only their domain.
CBKE Authentication
Certificate-Based Key Establishment for cryptographic device identity during VWAN pairing.
Complete Audit Trail
Every action logged: commissioning, configuration, data access, security events and consent.
Standards & Specifications
Built on open standards throughout. Device management, telemetry, security and consent all use published specifications.
Interested in the device management platform?
Whether you are a network operator, energy supplier or technology partner, we would welcome the conversation.
Get in Touch